Frequently Asked Questions
Everything you need to know about our authentic, sun-dried Bihari flavors.
Are your pickles made with traditional methods?
Yes, all our pickles are handcrafted in small batches using age-old Bihari recipes. We use premium mustard oil and sun-dry the ingredients to ensure authentic taste and natural preservation.
Do you use any artificial preservatives or colors?
Absolutely not. Our pickles are 100% natural. We rely on traditional preservation techniques using salt, spices, and mustard oil, with no added chemicals or artificial coloring.
How long do the pickles stay fresh?
When stored in a cool, dry place and handled with a clean, dry spoon, our pickles typically have a shelf life of 12 to 18 months. Always ensure the top layer is covered with oil to maintain freshness.
What are your shipping charges and delivery timelines?
We offer flat-rate shipping across the country. Orders are usually processed within 48 hours and delivered within 5-7 business days depending on your location.
What is your return policy for food items?
Due to the perishable nature of food products, we do not accept returns. However, if your glass jar arrives damaged or you receive the wrong item, please contact us within 24 hours for a replacement or refund.
Is the packaging leak-proof for transit?
Yes, we use high-quality food-grade jars with induction sealing and multiple layers of protective bubble wrap to ensure your pickles reach you without any leakage or breakage.